Transfer of Liability - In

This action allows you to request for a transfer of responsibility of a personal service to a corporate account within the organization.

  1. Click Transfer if Liability - In at the top of the Self-Service grid. A Transfer of Liability pop-up opens.

  2. Review the instructions, click Continue.

  3. Review the Identification Information.
  4. Review the shipping information. If it is not correct, select Set different Address or Other Company Addressand enter or select the correct information.

  5. Click + under Cost Center and select the cost center where the service will be charged.

  6. Click Next.
  7. Fill in the Current Provider Name, Current Account Number, and Current Primary Number.
  8. Select the Acknowledgment statement.
  9. Click Next.
  10. Select the Service Type.

  11. Select a Provider.

    Note: Only providers compatible with the Service Type are available.

  12. Select Yes or No to include an asset in the order.
    • If you select No, enter the IMEI and Model of your asset (mandatory).
    • If you Select Yes, select an asset.
  13. Click Next.
  14. Select a Plan and Options.
  15. Click Next.
  16. If applicable, select to accessories to add.
  17. Click Next.
  18. Review and add any Additional Information.
  19. Click Next.
  20. Review your order. If you have made a mistake, click on the pencil icon to edit.
  21. Select the Acknowledgment statement.
  22. Confirm and click Submit to complete the transfer.

Select an approver:

Your build of Cimpl may be configured to allow you to select an approver or multiple approvers for self-service actions.

  1. Click on + Approver. A list of users who can serve as approval authorities opens.
  2. Click on the name of the person who you want to select as an approver. Your selection appears in the self-service form.
  3. Repeat the approver selection step for as many approvers as is required.
  4. Once you have selected all the approvers needed, click Confirm. A summary page for the request opens.